Banking services have become more efficient in recent years thanks to technological advances and with artificial intelligence (AI) gaining ground every day, accessing your bank account is becoming easier and easier.
However, with advancement comes the risk of fraud as fraudsters have continued to expand the various channels through which they can steal funds from unsuspecting bank customers. They continued to use various methods to defraud unsuspecting bank customers.
Bank warning messages
To make sure their customers don’t fall prey to scammers, banks have sent out separate messages and infomercials to educate their customers on the ways scammers operate. Clients are advised on the best way to protect themselves and their funds.
One of the key messages sent by banks, in addition to ensuring that they do not disclose sensitive information to third parties, is prompt notification to the bank in the event of loss or theft of sensitive items such as as the ATM card, the phone’s SIM card linked to his bank account. and compromise of bank details.
Sensitive account details can be compromised when customers respond to fraudulent calls or phishing emails and text messages. It can also be compromised when revealed to third parties such as family members, neighbors, co-workers and friends.
Notify your bank of the theft, of the compromise
The bank should also be notified when customers suspect fraudulent activity on their account. Incidents such as receiving a one-time password (OTP) when no such request has been made or debit alerts when the customer has not made any transactions should be promptly reported.
Additionally, in addition to notifying the bank of the loss of a bank account token, phone number, or SIM card linked to their bank account, customers should immediately call their bank when the address email linked to their bank account is compromised.
The bank should be immediately informed when it suspects that customers’ bank accounts vis-Ã -vis ATM card card number, mobile and / or online banking applications and other electronic channels have been compromised.
Avoid fraudulent emails and text messages
Over time, many bank customers have been constantly bombarded with allegedly fraudulent emails from their banks and some have fallen into the trap of fraudsters losing their funds in the process. Fraudulent emails seek to harvest sensitive information that would compromise customers’ account details and make their funds accessible to fraudsters.
This type of scam is called phishing. Cybercriminals design emails as if they came from a legitimate bank, government agency, or organization. In these emails, the sender asks recipients to click on a link that takes them to a page where they will confirm personal data, account information, and other sensitive data.
